Field Service Engineer

3 Roles Available: Birmingham | London | Sheffield

Posted by Robin Thomas on 28 January 2023

We’re on the lookout for qualified and experienced Field Service Engineers. Our principal consultant Robin Thomas, has an exciting opportunity for the right candidates, to join a UK based manufacturer of precision-engineered pumps and associated systems, serving customers all around the globe

iPad & Mobile Phone | 1.5x OT rate (Sundays & Bank Holidays 2.0x) | Company vehicle | Home Based

As a Field Service Engineer you’ll be responsible for preventative maintenance, breakdown, troubleshooting, repair, installation, and commissioning of a wide range of centrifugal pump systems on customers sites both Regionally & Nationally. You will likely also work with rotating equipment not specifically related to pumping systems.

To be considered for this role you must have mechanical experience, preferably in a pump environment, and be able to service, commission and fault find.

Key Duties & Responsibilities 

  • Servicing of Electric & Diesel Driven pumping equipment and systems
  • Servicing, installation, and commissioning of centrifugal pumps
  • Fault-finding on electrical control panels
  • Alignment and installation of rotating machinery
  • Present a professional image and promote brand values when meeting with customers
  • Supervise or direct tradesman/contractors in their tasks
  • Train customers and other engineers on the equipment
  • Operate systems to demonstrate equipment and to analyse malfunctions
  • Interpret maintenance manuals, drawings, schematics, wiring diagrams, and repair equipment, utilising specialist knowledge and standard test instruments and tools
  • Consult with company engineering personnel to resolve unusual problems in system operation and maintenance
  • Advise management regarding customer satisfaction, product performance, and suggestions for product improvements

Skills & Experience

          Essential

  • Relevant qualification to NVQ Level 3/4 (A-level to HNC or equivalent) in mechanical engineering
    or
  • Relevant experience which shall be at least 3 years as a pump field service engineer
  • Valid driving licence and open to considerable travel (expectation of an average of 5-10 nights away from home per month)
  • People skills, teamwork, and collaboration
  • Problem solving skills
  • Excellent customer service
  • Commercially aware
  • Excellent oral and written communication skills

          Desirable

  • Electrical qualification will be considered advantageous

The Offer 

  • OT paid at 1.5x over standard 39hrs (Sundays & bank holidays double time)
  • Pension Scheme (enhanced contribution rate after 3 years)
  • Cycle to Work Scheme
  • Cash Plan Health Care
  • 33 days holiday including 8 bank holidays
  • Working week Mon-Friday
  • Company Vehicle, iPad, and Mobile Phone

 

Apply Now